Frequently Asked Questions

Frequently Asked Questions

What type of financing is offered?
Credova is partnered with a network of financing options that offer retail
installment sales contracts (RISCs) and/or closed-end consumer lease agreements.

What is the different between a RISC and a Closed-End Consumer Lease
With a RISC, you are purchasing the item and agreeing to make installment
payments over a specific term plus any associated interest rate. A closed-end
consumer lease agreement doesn’t have an interest rate, but rather charges
monthly leasing fees. With a closed-end consumer lease, you are leasing the
item/s from a lessor and have the option to purchase the item during the course
of the lease.

What are the leasing fees?
If you choose to accept a closed-end consumer lease offer, with each monthly
payment, you will pay leasing fees. These fees represent the premium charged by
the lessor for allowing you to lease an item and will vary depending on customer
approval information. Please review your offer/s carefully prior to completing
your agreement.

What is the interest rate?
The interest rate is the amount charged, as a percentage of principal, by a retailer
to a customer for the ability to pay for an item over time. This is often expressed
over an annual basis commonly referred to as the annual percentage rate (APR).
The system considers more than just your credit and your interest rate will vary
based on the information you provide. Please review your offer/s carefully prior
to completing your agreement.

Am I locked into financing for the full term?
Not at all. Whether you are using a RISC or a closed-end consumer lease, you can
payoff your balance at anytime and there are never any prepayment penalties.

How easy is it to apply?
Very easy! Online applications only require basic information and you can receive
an approval in seconds.

How much will I be approved for?
Depending on your application details, you can be approved for offers up to

If I have bad credit, will I be declined?
Credova considers all credit types in the approval process. Keep in mind, there is
no hard credit inquiry, so applying won’t affect your credit score.

How often are payments made?
Payments are required at minimum once a month on your scheduled due date.

When will my purchase be shipped to me?
For shipping timing, tracking, and terms, please review the retailer’s policies.

How much do I have to pay today?
Depending on the type of financing selected, you may be required to complete
your first payment at the time of signature whereas other financing products will
not require a payment for at least 30 days. If required, you will be able to
complete your first payment at checkout.

What if I need to return my purchase?
If you need to make a return, reach out to Midwest Thermal Optic to
determine their return policy.

How do I apply?
To apply, click financing on Midwest Thermal Optic's main page, select the Credova banner, or select an Apply Now or Learn More button on the merchant website. You can also visit and begin
the application from the Apply Now button.

If I am approved, how long is my approval good for?
Pre-qualification approvals are good for 30 days while full approvals are good for
60 days.

Who can assist me if I am having trouble with my application?
If you have any questions about your financing or need assistance with your
application, please reach out to Credova support at 833-273-3682. You can also
email support at or visit the Credova website at and select the chat feature from the homepage.

Can I still payoff my contract early?
You are able to buyout of your contract at anytime.

Have more questions? Ask us!
Call 833-273-3682 | Email | Visit


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* Terms and conditions dependent upon the applicants credit profile.